In compliance with UK and European data protection regulations, this privacy policy explains what personal information we collect from you when you visit our website or are a recipient of our services.
Alwayse Engineering Limited are committed to protecting your data and complying with the data protection legislation and General Data Protection Regulation (GDPR). Alwayse Engineering Limited is a data controller. This means we are responsible for deciding how we hold and use personal information about individuals. This statement sets out how and why we are processing the information we have about individuals and explains their rights as a data subject.
Reasons/purposes for processing information
We process personal information to enable us to provide manufacturing services, promote our goods and services, maintain our accounts and records and to support and manage our staff. We also process personal information using a CCTV system to maintain the security of the premises and for preventing and investigating crime.
Type/classes of information processed
We process information relevant to the above reasons/purposes. This may include:
- Name and address.
- Next of kin.
- Financial (banking) details.
- Employment and education details.
- Goods or services.
Processed Information
We process personal information about:
- Our employees.
- Customers and clients.
- Suppliers and services providers.
- Advisers, consultants and other professional experts.
- Individuals captured by CCTV images.
Shared Information
Where necessary or required we share information with:
- Family, associates and representatives of the person whose personal data we are processing.
- Employment and recruitment agencies.
- Current, past and prospective employers.
- Educators and examining bodies.
- Central government.
- Suppliers and service providers.
- Debt collection and tracing agencies.
- Payroll organisations.
- Any organisation who we are required to share information with by law.
Use of CCTV
CCTV is used for maintaining the security of our property and premises and for preventing and investigating crime. For these reasons the information processed may include visual images, personal appearance and behaviours. This information may be about staff, customers and clients, offenders and suspected offenders, members of the public and those inside, entering or in the immediate vicinity of the area under surveillance. Where necessary or required this information is shared with any of the above.
Email Marketing
We use MailerLite as our email marketing platform. You acknowledge that information provided to us may be transferred to MailerLite for processing in accordance with their Privacy Policy and Terms.
This privacy policy sets out how Alwayse Engineering Limited uses and protects any information that you give to them. Alwayse Engineering Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. Alwayse Engineering Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Legal basis for processing
We may process individuals’ data using legitimate interests as a lawful basis for processing. This means we may process personal information if we have a legitimate and necessary reason to do so, and as long as the interests of the individual do not outweigh the legitimate interests of the business. We may also process individuals’ data for marketing purposes using consent as the lawful basis for processing. From time to time we may send individuals’ marketing communications about events, new products and other relevant services which may be of interest to them. If they have given consent, they may opt out of receiving marketing communications at a later date. Individuals can unsubscribe from marketing communications or request their data is deleted by emailing sales@alwayse.co.uk or by writing to Alwayse Engineering Limited, 6 Miller Street, Birmingham, B6 4NF, UK.
Where we collect data from
Personal data may be collected if publicly available (e.g. online sources), or when provided to us during the course of quoting, ordering and other business processes. Data is securely stored and may be processed for the purposes of legitimate business interests such as order fulfilment, invoicing, and marketing communications. Data will only be held while legitimate business interests are ongoing and require retention of the data, and will be removed within a reasonable period.
What data we collect
We may collect the following information:
- Name.
- Contact information including email address and telephone number.
- Job Title.
- Company name.
- Country of origin.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
- You may choose to restrict the collection or use of your personal information in the following ways: if you have previously consented to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@alwayse.co.uk
We may transfer personal data to third party service providers outside the EU operating under the Standard Contractual Clauses (SCCs). We use MailerLite as our email marketing platform. You acknowledge that information provided to us may be transferred to MailerLite for processing in accordance with their Privacy Policy and Terms.
Our website may contain links to and from social network sites. Please note that Alwayse Engineering Limited will not accept responsibility for the processing of your data on third part sites. Please refer to their own privacy policy.
We will not sell, distribute or lease your personal information to third parties unless we are required by law. We may use your personal information to send you promotional information about third parties you may find interesting. However, only if you provide consent for this service.
You may request details of personal information which we hold about you under the General Data Protection Regulation. A small fee may be payable. If you would like a copy of the information held on you please write to Alwayse Engineering Limited, Miller Street, Birmingham B6 4NF UK.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.